Customer Service Training
Our customer service sessions are scalable from 1 hour to several days. Some of our topics include:
- This is good customer service
- Meeting and greeting customers
- Assessing their needs
- Knowing when to close and when to walk away
- Jargon free service
- Repair and maintenance
- Running effective on water demos
- Organizing a local paddling festival
We can reinforce these customer service sessions with on water training so your staff don’t just talk the talk of paddling, but actually experience the products in their environment.
Submit a Service Quote Form.
"The quality of leadership/instruction was excellent. The enthusiasm of both JF and Kate was extraordinary. Combine this with the skill level and knowledge they both posses and your are looking at the perfect atmosphere for learning."
Confidential, SKILS Survey Monkey, 2011